I contacted AY regarding a major remodeling project on our basement. Following several flooding events, we had to have our basement torn apart, essentially, in order to install an interior footer drain. In addition to refinishing the basement, the interior drain seriously complicated the refinishing process because no screws could be used to attach new studs to the concrete, as this would have punctured the plastic wall encapsulation and voided the warranty for the entire drain system. I also wanted to add a shower and hook ups for a future kitchenette in case we needed an in-law suite.I had another contractor recommended by the foundation company give me a quote, but from talking with the estimator I wasn't confident they understood the challenges refinishing would entail. Ayman came and gave me a very detailed description of how they would proceed to refinish the basement (including some defects in the ceiling which were present prior to the project). This included using liquid nails to secure the new studs, which would keep punctures out of the drain system on the walls and preserve my warranty. While the AY estimate was higher, I felt they were going to provide a MUCH larger scope of repair to my basement, and I was very confident I would not have any warranty issues based on how they would reconstruct everything.The project ended up taking a month, and communication throughout was excellent. I knew when the crew would be at my house and was kept well informed about what was going on, and my feedback was promptly actioned. The crew was very respectful of our home, and made sure our floors were well protected against the foot traffic in and out. There was no down time, which demonstrates they are very well logistically coordinated. I have had previous contractors come do part of a job, only to have the follow-on teams not complete their portion for days, this was NOT the case with AY. This job required not only framing and drywall, but electrical, plumbing, concrete cutting (shower drain connection to the discharge system), paint, carpet, and tile. Each team was scheduled seamlessly with the next, which I very much appreciated.The final product exceeded my expectations. The drywall work needed several access points for the foundation drain, water shut off valves, and an inspection port for our radon pump. These were all very neatly installed. The shower is phenomenal, and the bathroom refresh certainly adds some value to the house. When the crew was done with everything, the carpet looked new (this is saying something, it's been rolled up under furniture for months while the foundation of the house has been jackhammered, and drywall has been sanded and painted) despite a long, dirty multiple project process. If you walked into the basement you wouldn't know that 30 days ago it looked like it had been practically vandalized.I won't be shopping contractors again; Ayman will be my first and only call. They won't be your cheapest quote, but the service, professionalism, and quality work they provide are priceless.
